Pros

Interesting, not dull. New technology and good training.
Freedom from bosses spying over your shoulder.
Fun and flexible people.

Cons

High workload pressure and much unpaid overtime.
Lack of process, particularly at the preparatory (pre-sale) stages.
The company tries to "manage" it's way out of technical issues. It should be focusing on more technical resources.
Goals are very "American" where the quarterly numbers seem to take precedence over long term strategy.

Advice to Senior Management

More permanent staff in all technical areas. This is the area the company should worry less about cost and over staffing as it affects staff moral and customer satisfaction.
Associate Sales (people) with the delivery.
Management bulletins, particular global strategy have a lot of wishy-washy speak. Get to the point and have it make sense (and matter) to the grass roots.