Verio
2.8 of 5 44 reviews
www.verio.com Englewood, CO 150 to 499 Employees

44 Employee Reviews (View Most Recent)

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Great technical opportunities, products and services going downhill

Tech Support II (Former Employee)
Orem, UT

I worked at Verio

ProsThe level of technical knowledge gained on the job is phenomenal compared to other similar jobs. High level of access to systems and servers provided unparalleled opportunities to learn and grow for those motivated to do so, and upward career movement was very possible once those skill sets were exercised. Each tech was basically a systems administrator in the making.

ConsPolicies were making all the pros above less and less effective. New products and services moved a highly trained technical staff into roles that were mundane and more typical of support situations, which in turn downplayed those skills, and in turn took away access and many opportunities to learn and grow. In the end, those skilled techs who stayed turned into glorified customer service reps.

Advice to Senior ManagementTurning Verio into a clone of every other shared hosting system out there cannibalized and diminished its value to the VPS customer, and employee satisfaction went downhill when access levels were brought down and Tech 1s were turned into Customer Service Reps. A lot of good talent was lost to the company in a few years, and the support quality has degraded as a result. Verio went from being a great VPS company with fantastic support to a mediocre and over-priced Shared Web Hosting company with standard (which is to say bad) support.

No, I would not recommend this company to a friend

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Wish I had left years ago!

Anonymous Employee (Former Employee)
Dallas, TX

I worked at Verio


Pros: - Free Coffee - Generally friendly co-workers. - Nice selection of restaurants near work - Overall… Cons: - High school educated managers. - Limited opportunity for career growth. - Don't value professional certifications. - Dirty and shabby looking in some areas. - Management is unfocused and… Advice to Senior Management: Drug Tests. You need to develop career development plans for employees… No, I would not recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
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  • Disapproves of CEO

 

Was a good place to work years ago

Account Executive (Former Employee)
Boca Raton, FL

I worked at Verio


Pros: Good Benefits Casual Atmosphere Good people in most departments High tenure rate Cons: poor departmental communication lack of advancement Advice to Senior Management: Treat sales department better More

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