Verizon – “typical call center with no respect for frontline employees”

Pros

excellent pay, benefits, compensation for sales, the hourly employees are very respectful of each other and understand when one needs a lending hand. always gets sundays off and most holidays.

Cons

training changes depending on sup you are talking to, no understanding of home and work life, inability to communicate well by management to hourly WOULD NOT RECOMMEND TO ANYONE TO BECOME A VZ EMPLOYEE

Advice to Senior Management

Listen to your employees they usually know what is best because we deal with it every day the management think they know the world and racism is def a factor in my center!