There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

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Helpful (1)

Big in name, small in quality (Outside of Continental United States)

Current Employee - Verizon Business Consultant
Current Employee - Verizon Business Consultant

I have been working at Verizon full-time (More than a year)

No opinion of CEO
No opinion of CEO

Pros

Good employee benefits and compensation, above average working environment. Clear lines of business. Emphasis on training and learning for all employees.

Cons

Excessive and complicated internal processes. Heavy middle management layers focused on making the right noises and customer shows. Heavy on targets and capabilities rhetoric but weak on control over quality products and service delivery. Mish-mash of corporate improvement programs that have yielded unclear results.

Advice to Management

Don't ape the next IT competitor firm (IBM, Accenture, etc). Be great at what you are doing instead of putting your fingers in many pies.

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  1. Helpful (1)

    VDSI as a workplace for IITians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Hyderābād (India)
    Former Employee - Analyst in Hyderābād (India)

    I worked at Verizon full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great ambience, ample amount of resources, less red tapism, flexi timings

    Cons

    Promotion avenues are too bad, hike is not good, no reverse feedback mechanism, technologically not much to learn, hell lot of favoritism by managers, autocracy by managers

    Advice to Management

    Freshers are like seeds. If u want a seed to yield fruit someday, you got to nurture it instead of exploiting it from the day one. Bring transparency in management decisions. Justify the promotions and hikes. Set targets, deadlines and performance parameters and evaluate employees on these parameters. Last but not least, everyone has their own area of interest. Instead of forcing the employees to go in new area, find out their strengths and utilize them to generate more revenue. You can't decide for an employee that what shall he/she learn or not.

  2. Customer Service at a Verizon Communications call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Verizon full-time (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    The company offers a leading compensation and benefits package as negotiated by the CWA local.

    Cons

    As the communications/entertainment environment changes the pressure to produce sales has increased. You're expected to meet and/or exceed performance goals, and if not, they want to know why. In some cases, you're disciplined for not meeting those goals. While some may thrive in that environment, others may not.

There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

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