Verizon
3.1 of 5 2,211 reviews
www.verizon.com New York, NY 5000+ Employees

2211 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

2 people found this helpful  

Customer Service sent overseas

Senior Customer Coordinator (Former Employee)
Alpharetta, GA

ProsGood Benefits
Was being paid much higher than industry average.
Flexible shift hours, provided there was an opening.
Relaxed working environment and dress code.

ConsNo promotion at all in my department
Very clique oriented
Supervisors clueless on everything.
Immediate supervisor was caught stealing from employee yet still kept job.
Hiring standards were non-existent resulting in high turnover and sub-standard employees.
Company left many accounts high and dry for our services. Contracts were broken in order to eliminate the line of business.

Advice to Senior ManagementNone. They wouldn't listen if it was given

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    It was good until they merged with Bell Atlantic

    Field Technician (Current Employee)
    Westbury, NY

    I have been working at Verizon full-time for more than 10 years


    Pros: Get training on the new technology Cons: You are constantly harrassed by management No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    1 person found this helpful  

    Great Pay, Hated working there

    Consultant (Former Employee)
    Pittsburgh, PA

    I worked at Verizon full-time for more than a year


    Pros: Great Pay, Benefits are awesome, Union. Cons: Sale, Sale, Sale! They don't care about the customer service aspect of the job, SALES. Doesn't matter if a customer is calling in to lower… Advice to Senior Management: Stop the favoritism. No, I would not recommend this company to a friend More
There are newer reviews on Verizon.

Worked for Verizon? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Verizon reviews and ratings — including employee satisfaction and approval rating for Verizon CEO Lowell McAdam. All reviews posted anonymously by Verizon employees.