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Verizon

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Senior Account Manager  in  Atlanta, GA
Former Employee - Senior Account Manager in Atlanta, GA

I worked at Verizon full-time for more than 3 years

Pros

Good base; marketing resources; engineering support

Cons

Senior management lacks execution; loss of focus on core competencies; operational issues cauising credibility issues across entire customer base; continued downsizing=loss of resources

Advice to ManagementAdvice

Listen to customer surveys; need better implementation and incident management support

Doesn't Recommend
Negative Outlook
Approves of CEO

2336 Other Employee Reviews for Verizon (View Most Recent)

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  1.  

    People were great but the sales quota was impossible to attain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Teaneck, NJ
    Former Employee - Customer Service Representative in Teaneck, NJ

    I worked at Verizon full-time for more than 3 years

    Pros

    The salary was much higher than any of the competition, Full benefits, Medical, Dental, Vision. They have some programs to help you pay for school and higher learning program.

    Cons

    Sales quota was too demanding, Constant managers listening to your conversations, strict policy on attendance and bathroom breaks, They can suspend you without pay if you do not offer every product to a customer on every phone call.

    Advice to ManagementAdvice

    Take care of your employees, Having them fear their job security every day declines productivity. Have sales quota that can be attainable in order to promote motivation with employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    I learned alot and met alot of great people while making a high salary + bonuses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Pittsburgh, PA
    Current Employee - Consultant in Pittsburgh, PA

    I have been working at Verizon full-time for more than 5 years

    Pros

    Great perks, prizes, trips, and cash rewards

    Cons

    Not alot of room for advancement

    Advice to ManagementAdvice

    Select individuals with the proper educational and work experience to be leaders within the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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