Verizon
3.1 of 5 2,046 reviews
www.verizon.com New York, NY 5000+ Employees

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Technical support

Technical Specialist (Former Employee)
Salt Lake City, UT

I worked at Verizon full-time for more than a year

ProsThe people were very nice and even made to be great friends. The management was willing to work with me on several occasions.

ConsThe stats were confusing and stupid. It swears up and down that the fixing it the first time was the key goal but then there were conflicting like keeping a call handle time. Next they would provide stupid things like sending a box out. Or even rediclious charges and it was horrible.

Advice to Senior ManagementFigure out how to balance the stats more. Also giving more chances for people to grow instead of suffocating.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not the company it used to be...

Network Engineer (Former Employee)
Hilliard, OH

I worked at Verizon full-time for more than 10 years


Pros: This company has one of the largest reaches in the… Cons: They are far too willing to sacrifice service for cost… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
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  • No Opinion of CEO

 

Executive IT Support for Verizon Business Center in Ashburn, VA (former MCI)

Senior Systems Analyst (Former Employee)
Ashburn, VA

I worked at Verizon full-time for more than a year


Pros: Stable business, established practices. Good retirement plan and health benefits, one of the few… Cons: Salary below industry average, not a lot of opportunities for rapid career development. For a lot of employees, the ability… No, I would not recommend this company to a friend More

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