2314 Employee Reviews (View Most Recent)

Sort: Rating Date

 

Technical support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Specialist  in  Salt Lake City, UT
Former Employee - Technical Specialist in Salt Lake City, UT

I worked at Verizon full-time for more than a year

Pros

The people were very nice and even made to be great friends. The management was willing to work with me on several occasions.

Cons

The stats were confusing and stupid. It swears up and down that the fixing it the first time was the key goal but then there were conflicting like keeping a call handle time. Next they would provide stupid things like sending a box out. Or even rediclious charges and it was horrible.

Advice to ManagementAdvice

Figure out how to balance the stats more. Also giving more chances for people to grow instead of suffocating.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Verizon

  1. 1 person found this helpful  

    Not the company it used to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer  in  Hilliard, OH
    Former Employee - Network Engineer in Hilliard, OH

    I worked at Verizon full-time for more than 10 years

    Pros

    This company has one of the largest reaches in the Telecom industry... they have great benefits and cover many different technologies.

    Cons

    They are far too willing to sacrifice service for cost savings.... to the detriment of their customers and their employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QSA  in  Dallas, TX
    Current Employee - QSA in Dallas, TX

    I have been working at Verizon full-time for more than 3 years

    Pros

    Good salary and benefits but that's about it.

    Cons

    At the end of the day you are just a name and number on a P&L statement. Management was clueless about how to manage our PCI compliance practice when they acquired it in the CyberTrust acquisition and is still mismanaging it according to my friends that still work there.

    Advice to ManagementAdvice

    Get someone with PCI experience to run the PCI practice.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for Verizon.

Worked for Verizon? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.