Verizon

  www.verizon.com
  www.verizon.com
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Technical support

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Specialist in Salt Lake City, UT
Former Employee - Technical Specialist in Salt Lake City, UT

I worked at Verizon full-time (more than an year)

Pros

The people were very nice and even made to be great friends. The management was willing to work with me on several occasions.

Cons

The stats were confusing and stupid. It swears up and down that the fixing it the first time was the key goal but then there were conflicting like keeping a call handle time. Next they would provide stupid things like sending a box out. Or even rediclious charges and it was horrible.

Advice to ManagementAdvice

Figure out how to balance the stats more. Also giving more chances for people to grow instead of suffocating.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

2551 Other Employee Reviews for Verizon (View Most Recent)

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  1. 1 person found this helpful  

    Not the company it used to be...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Hilliard, OH
    Former Employee - Network Engineer in Hilliard, OH

    I worked at Verizon full-time (more than 10 years)

    Pros

    This company has one of the largest reaches in the Telecom industry... they have great benefits and cover many different technologies.

    Cons

    They are far too willing to sacrifice service for cost savings.... to the detriment of their customers and their employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Executive IT Support for Verizon Business Center in Ashburn, VA (former MCI)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Systems Analyst in Ashburn, VA
    Former Employee - Senior Systems Analyst in Ashburn, VA

    I worked at Verizon full-time (more than an year)

    Pros

    Stable business, established practices. Good retirement plan and health benefits, one of the few remaining companies offering defined benefit plan (aka good old pension). Good technical training programs.

    Cons

    Salary below industry average, not a lot of opportunities for rapid career development. For a lot of employees, the ability to make a meaningful contribution is limited. Lots of inter-department red tape. In summary - a stable, bland, uninspiring employer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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