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Suppor (billing provisioning)t takes no ownership of customer situations

  • Comp & Benefits
  • Career Opportunities
Former Employee - Inside Sales  in  Exton, PA
Former Employee - Inside Sales in Exton, PA

I worked at Verizon full-time for more than 8 years

Pros

Good work environment, lower level management helpful! Benefits are good but they Took away pension and retirement benefits. Product mix is good

Cons

Nobody cares about the end user making upgrades and new sales difficult. Verizon constantly shoots itself in the foot with Its horrible installation intervals. They have also moved the provisioning staff and engineers offshore and customers can't understand what they are saying and get frustrated

Advice to ManagementAdvice

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2343 Other Employee Reviews for Verizon (View Most Recent)

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  1.  

    Veriozon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Irving, WI
    Former Employee - Anonymous Employee in Irving, WI

    I worked at Verizon full-time for more than 10 years

    Pros

    Great jobs, great incentives, great salary and benefits. Well known company

    Cons

    No cons to share at this time

    Advice to ManagementAdvice

    Do your best and then some. Create a enjoyable work experience for you and others. Be a team player. Always look for ways to improve yourself and your company.

    Recommends
    Positive Outlook
  2.  

    Verizon

    Current Employee - Anonymous Employee  in  Cary, NC
    Current Employee - Anonymous Employee in Cary, NC

    I have been working at Verizon full-time

    Pros

    Good Benefits and Challenging work environment

    Cons

    The size of the network , places a lot of responsibility in the hands of a select few.

    Advice to ManagementAdvice

    Hire More people for the NOCs

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