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Customer service technician

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Technician III  in  Indio, CA
Current Employee - Customer Service Technician III in Indio, CA

I have been working at Verizon full-time for more than 5 years

Pros

Good pay, great benefits, plenty of overtime

Cons

Shrinking workforce on the core (copper) side, not many jobs on the copper side to transfer into without a lot of seniority

Recommends
Neutral Outlook
Disapproves of CEO

2336 Other Employee Reviews for Verizon (View Most Recent)

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  1.  

    Working at Verizon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Analyst
    Former Employee - Systems Analyst

    I worked at Verizon full-time for more than 10 years

    Pros

    Salary is amoung the best
    Good working environment
    excellent employees to work with

    Cons

    Middle management doesn't always share the same ideas as upper management

    Advice to ManagementAdvice

    Managers should not issue blanket edicts or punish all employees for some who do not follow the rules. They should manage their employees not just manage the work.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good databases, Positive, educational, productive, rewarding, plenty of work to do, great people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Optical Network Engineer  in  Pittsburgh, PA
    Current Employee - Optical Network Engineer in Pittsburgh, PA

    I have been working at Verizon as a contractor for more than a year

    Pros

    Positive, educational, productive, rewarding, plenty of work to do, great people to work with

    Cons

    constant management down sizing, constant union arrogance, shipping all jobs to Manilla and India, no loyalty to management employees, reduction of benefits when the union people have 100% great benefits

    Advice to ManagementAdvice

    stop sending jobs overseas

    Recommends
    Negative Outlook
    Disapproves of CEO
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