There are newer employer reviews for Verizon

A very solid start to a career in the Telecom field.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Bronx, NY
Former Employee - Customer Service Representative in Bronx, NY

I worked at Verizon full-time (more than 8 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

Back in the Internet boom era of the late 1990's, this company was one of the principal players in hiring and training people from many different backgrounds that were willing to work in the Telecommunications field. In the Customer Service area, they excelled in call center management, teamwork, motivation of employees and ongoing training and development of the workforce. Very interesting incentives for top performers were a norm. Good overall benefits and perks.

Cons

Some conflicts between management and Union leaders proved a little negative for the work environment. The daily challenges of the job were increased by certain pressure to achieve the "numbers" or sales quota. Constant monitoring by several supervisors in different departments helped augment the stress level.

Advice to Management

Keep up the positive aspects like incentives and team building. Keep promoting cultural diversity and inclusion of the minorities in all departments and levels of management.

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  1. Diverse, Life / Work Balance, Wide Opportunity Career Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Irving, TX
    Current Employee - Software Engineer in Irving, TX

    I have been working at Verizon full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Diverse, Life / Work Balance, Wide Opportunity Career Growth

    Cons

    Stuck to Telecom. No other issue.

    Advice to Management

    None (As we moved from being a Telecom to Technology Company)

  2. Rewarding, Educational, a true growth experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analytical Assistant in Everett, WA
    Former Employee - Analytical Assistant in Everett, WA

    I worked at Verizon full-time (more than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits, ability to learn new skills

    Cons

    Corporate Environment, could be a little more personal

    Advice to Management

    Talk to employees more and have team meetings

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