Verizon

www.verizon.com
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Verizon could be a great place to work if managment changed it ways.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Operations Manager
Current Employee - Operations Manager

I have been working at Verizon

Pros

Verizon has a great product with people that are committed to succeeding. Verizon has an exellent salary range and their helth benefits are unmatch compared to other companies.

Cons

Managers are all promoted from lower levels and are never trained to manage associates. Communication between departments is very bad, especially for a communications company. Most metrics that are pushed really do not help the customers because upper manager is more concerned about making the number and not what the number means.

Advice to ManagementAdvice

Work with your first and second line mangers to really find out how to satisfy your customers. You are losing your talent ed people because you do not respect your employees.

Doesn't Recommend
Disapproves of CEO

2688 Other Employee Reviews for Verizon (View Most Recent)

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  1.  

    Verizon Communications

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    great pay, benefits are excellent. Great place to work, management a little unqualified but overall good experience with the company

    Cons

    the hours and the high quotas are a bit much especially in a recession. New products are needed and additional training would also help.

    Advice to ManagementAdvice

    management needs to listen to their senior employees, handle complaints more stringently. It would make the company grow. Customer service is key!

    Recommends
    Approves of CEO
  2.  

    Not a company if you want fairness and professional environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Pros

    Good benefits and compensation. Directors and above have much better compensation. A well know company name to be put on your resume.

    Cons

    Work you to death, can't leave work without permission from supervisor. Promotion not based on true performance, but based on your relationship with your boss. Not much learning opportunities. A very political old fashion telecom company and too many layers of management.

    Advice to ManagementAdvice

    Try to find a way to develop employee based on their true abilities and performances. The company is too big and the existing evaluation system is not fair in evaluating employees.

    Doesn't Recommend
    Disapproves of CEO
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