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Verizon could be a great place to work if managment changed it ways.

  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Operations Manager
Current Employee - Operations Manager

I have been working at Verizon

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Verizon has a great product with people that are committed to succeeding. Verizon has an exellent salary range and their helth benefits are unmatch compared to other companies.

Cons

Managers are all promoted from lower levels and are never trained to manage associates. Communication between departments is very bad, especially for a communications company. Most metrics that are pushed really do not help the customers because upper manager is more concerned about making the number and not what the number means.

Advice to Management

Work with your first and second line mangers to really find out how to satisfy your customers. You are losing your talent ed people because you do not respect your employees.

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  1. Verizon Communications

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    great pay, benefits are excellent. Great place to work, management a little unqualified but overall good experience with the company

    Cons

    the hours and the high quotas are a bit much especially in a recession. New products are needed and additional training would also help.

    Advice to Management

    management needs to listen to their senior employees, handle complaints more stringently. It would make the company grow. Customer service is key!


  2. Verizon is a good company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant

    I worked at Verizon

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    Solid tech and offerings, good pay and stable

    Cons

    Very busy, working retail can be draining

    Advice to Management

    My store leadership could have benefited from more leading by example and support of sales staff, rather than hiding in the back all the time and avoiding irate/problem customers


There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

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