Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

1 person found this helpful  

Come to work, Be on time, Do your job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative in Elgin, IL
Current Employee - Customer Service Representative in Elgin, IL

I have been working at Verizon Wireless

Pros

They give a lot of paid time off. Reward you for coming to work. Great benefits from day one. People complain about this job and I don't understand it. You sign up to take calls, so get on the phone and take calls. It's all inbound, no outbound. Great opportunity to move up if you set your mind to it.

Cons

Some negative feedback from fellow employees can tend to bring you down. Form your own opinions, find your customer service face and you will succeed in this job at this company. They give you all the training and tools you need.

Recommends
Approves of CEO

3242 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Excellent company, straightforward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Verizon Wireless

    Pros

    Pay is good. Hours are retail hours so sometimes a little long on the hours. Management is very cool and professional.

    Cons

    As I said, the retail nature of the business means a lot of weekends and holidays so just be prepared for working those hours.

    Advice to ManagementAdvice

    Please continue with what you are doing to keep communication open and to keep your status as the Premier Verizon Agent in southern California.

    Recommends
  2. 2 people found this helpful  

    VZW has awesome benefits but little pay and poor work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Virginia Beach, VA
    Current Employee - Customer Service Representative in Virginia Beach, VA

    I have been working at Verizon Wireless

    Pros

    Benefits and discount are the plus

    Cons

    Company is training customers to go online instead of instore

    Advice to ManagementAdvice

    Employees know more than you

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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