Verizon Wireless

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2664 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Disapproves of CEO

1 person found this helpful  

Hated it

Senior Customer Service Representative (Former Employee) Alpharetta, GA

ProsHealth benefits and tuition asst program

ConsWork schedule is the worst, management don't care about customer care reps where like slaves, hard to advance outside of customer service dept once hired in, very unprofessional work environment. The supervisor are worst then the employees. Job is stressful! Not worth it! So glad I no longer work for the company!

Advice to Senior ManagementI'd literally be typing all day! Management is just as worst!

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Helped me grow my educational and professional opportunities.

    Coordinator - Customer Service (Former Employee) Rancho Cordova, CA

    I worked at Verizon Wireless


    Pros: Tuition reimbursement of $8,000 yearly. Annual Bonus @12% of salary. Variety… Cons: Scheduled hours may sometimes be outside of normal business hours. Quotas (sales) while on phones may be hard… Advice to Senior Management: Listen to those closes to the front line to ensure you are truly hearing and meeting the customers expectations.… Yes, I would recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Fun place to work

    Retail Sales Representative (Current Employee) Minneapolis, MN

    I have been working at Verizon Wireless


    Pros: Above average benefits Tuition reimbursement up to 100% for Bachelors, Masters, and… Cons: Management seems to focus more on what you are doing wrong versus what you are doing right Some coworkers are negative and resistant to change Managers are… Yes, I would recommend this company to a friend More
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