Verizon Wireless

  www.verizonwireless.com
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2794 Employee Reviews (View Most Recent)

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Great company, Great benefits!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - District Manager  in  Cleveland, OH
Current Employee - District Manager in Cleveland, OH

Pros

Best benefits around! Promote within 98% of the time. It's a hard place to work...but the pay and benefits are worth it.

Cons

For the entry level...Retail Hours.

Advice to ManagementAdvice

Be prepared to work your butt off...but it's worth it.

Recommends
Approves of CEO

Other reviews for Verizon Wireless

  1.  

    Great Job if you are dedicated to deliver good customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Coordinator - Customer Service  in  Bellevue, WA
    Current Employee - Coordinator - Customer Service in Bellevue, WA

    Pros

    Good pay, great management, good bennefits

    Cons

    constantly pushing for employees to produce more and faster, employee work load getting a bit too high, they are using too much outsource now so quality of care going down and they just closed a few call centers to consolidate working places - this means they told 3000 employees to move with a 10k move package or take severance pay which is 2 weeks pay for each year you have been with the company. With market underwater on homes, 90 % could not afford to move even with the move package so they took severance. The work load is compinsated with outsourced employees.

    Advice to ManagementAdvice

    Quality of care is going down and JD Powers will not be won with the outsourced reps. Negotiate better employee discounts with the companies we contract with.

    Recommends
    Disapproves of CEO
  2.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate Director  in  Basking Ridge, NJ
    Current Employee - Associate Director in Basking Ridge, NJ

    Pros

    Greatest company. Nice work. Innovative.

    Cons

    Career progression needs a godfather.

    Advice to ManagementAdvice

    Should have an employee/mangament scorecard, then picking favorites who have never delivered anything great.

    Recommends
    Approves of CEO
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