Verizon Wireless

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2717 Employee Reviews (View Most Recent)

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Fair

Coordinator - Customer Service (Current Employee) Alpharetta, GA

ProsVeriozn Wireless have excellent benefits such as medical, dental and vision. Also the profit sharing is good and tuition reimbursement.

ConsTakes a while for management to make changes submitted by front line reps. Change happens often which you are advised upfront. Sometimes good, sometimes bad.

Advice to Senior ManagementListen more to front line representatives.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It was good while it lasted

    Coordinator - Business & Government Customer Support (Current Employee) Bellevue, WA

    I have been working at Verizon Wireless

    Pros: Great Benefits including tuition benefits, volunteering and donation matching, cellular… Cons: Micro Management, after years and years of rumors of closing the call center in Bellevue they… Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Profits well before employees or customers

    Assistant Manager Retail Sales (Former Employee) North Mankato, MN

    I worked at Verizon Wireless full-time for more than a year

    Pros: a decent amount of paid vacation. 50% off of cell phone bill, they also give you a company phone that you can use instead of personal… Cons: Expect upper management to drive 1 of 4 things - selling tablets, ensuring you take customers to a kiosk and having them self serve, selling… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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