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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Verizon Wireless

Pros

Benefits, salary, 401k match, discounts

Cons

Little to no work/life balance

Advice to ManagementAdvice

Get feedback from the front line before implementing changes

Recommends
Neutral Outlook
No opinion of CEO

2909 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Decent but getting worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Representative
    Current Employee - Sales and Service Representative

    I have been working at Verizon Wireless full-time for more than 3 years

    Pros

    Benefits are good. Comission is decent but steadily declining. Network is the best with out a doubt.

    Cons

    Micromanagement at its finest. You are watched the minute you walk in the door to the moment you leave. Not a lot of individualism encouraged. They train you to sell a very specfic way and you will role play to death!!! Many managers try to motivate you with fear. Constantly reminded that you will lose your job if you don't pick up your sales. A famous line the all love to say is you will be "promoted to customer". Hours are long. Schedule varies every week. It is never steady. You work a lot of nights and weekends. Not at all family friendly. If you don't hit your quota you are put on a PIP program. On PIP long enough and you will be fired. Many sales reps scam the system to make numbers look good so if you do things the right way it may actually work against you believe it or not. Such a large company it is very political. Managers are pretty much "yes men". When new procedures or sales techniques are sent down from corporate they are implemented without question. Even if they are not productive or not effective you are to do them regardless. Managers rarely will question upper management. Most employees who work in retail hate VZW and most who work on corporate side love VZW.. A very big disconnect between the two. VZW is converting a lot of sales reps to customer service reps. Seems like that is the trend. Commisions are much lower now that the last couple of years.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Excellent company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative
    Former Employee - Retail Sales Representative

    I worked at Verizon Wireless full-time for more than a year

    Pros

    Excellent pay and benefits. Commission base is very competitive.

    Cons

    Work schedule. Management is not consistent.

    Recommends
    Positive Outlook
    Approves of CEO
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