Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

Drinking the koolaid

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Representative in Baltimore, MD
Current Employee - Retail Sales Representative in Baltimore, MD

I have been working at Verizon Wireless full-time (less than an year)

Pros

Outstanding company morale, never redundancy in work with an every changing environment

Cons

Retail hours and dealing with the attitudes of the public

Recommends
Neutral Outlook
Approves of CEO

3242 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1. 1 person found this helpful  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - New Hire Mentor in Detroit, MI
    Current Employee - New Hire Mentor in Detroit, MI

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Great Company to work for, has excellent benefits, 401k options, college reimbursement, employee phone program.

    Cons

    high stress environment, burn out rate is high, also the ablility to advance in the company takes a long time. It is not as fast as explained during the interview process. It can really be who you know & if they like you sometimes. Your work ethic, special projects, and results do not always mean that you will advance. The Supervisor test is AWFUL, this has nothing to do with the job as it relates to Verizon Wireless, so what ever you have done to lead up to that point has no barings.

    Advice to ManagementAdvice

    Supervisor test should not prevent people from moving to the next step, is not a good judge of who will excell in this role

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Decent pay, constant change, retail hours

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Retail Representative Customer Support in Honolulu, HI
    Former Employee - Retail Representative Customer Support in Honolulu, HI

    I worked at Verizon Wireless full-time (more than 5 years)

    Pros

    Great benefits, decent pay
    Room for advancement, programs available for advancement
    Flexible hours--retail setting
    Tuition assistance (depending on Major)
    Lots of training! (On devices, services, and Sales)
    Allowed to have cell phone on you when working (preferably a Verizon serviced phone!) for demo to customers
    Great service discount 50% off plans and services, no extra discount on devices
    Get to try out and play with new devices
    Learn a lot about wireless communications--I'm not a techie but became one after working for VZW

    Cons

    Retail hours not so family friendly
    A lot of drama between co-workers. As long as you do not get involved, you'll be ok.
    A lot of staff changes. It seemed like it was about every quarter there was some movement of employees being switched around and moved to different stores. Management teams as well. (This could actually be a good thing too
    New initiatives from upper management or corporate are sometimes ridiculous and managers get crazy and everyone is tense. Typical sales environment.
    Individual ranking among other employees based on a lot of different metrics. Always changing.
    Deal with a lot of irate, rude, whiny, "I want it and I want it now" customers. Can be very frustrating at times.
    Some micromanaging depending on manager, of course.
    Some days are so busy you need to stay past your shift and then management coaches you about overtime.
    Some mandatory training or rallies even on your days off requiring you to attend for 2-4 hours.
    On your feet all day.

There are newer employer reviews for Verizon Wireless

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