There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Helpful (1)

Great customer interaction and high potential to build sales skills

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Representative in Pasadena, CA
Current Employee - Retail Sales Representative in Pasadena, CA

I have been working at Verizon Wireless full-time (More than a year)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

This job is good for those who love connecting with customers. It requires associates to be aggressive in order to meet goals.

Cons

Must work weekends in order to meet goals and make more money

Advice to Management

Get to know sales reps to see their potential for growth

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  1. Lot's of changes in 9 years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Enterprise Manager in Denver, CO
    Current Employee - Global Enterprise Manager in Denver, CO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Approves of CEO
    Approves of CEO

    Pros

    There are some really great things about this organization, the senior leadership truly has vision and a relentless pursuit of improving profitability, which has allowed them to really invest in what I feel is the best network in the country (Perhaps in the world). They embrace new technologies and truly try to create a culture of excellence.

    Cons

    As with many organizations, there have been many negative changes to employee benefits and compensation over the last several years. Three key things have been, in my opinion, a major detraction from keeping employee morale where it needs to be. The loss of the long term incentive program for those under director level has created a higher level of turnover, the health insurance benefits have gone seriously downhill, and there is a serious lack of market performance understanding at the level of those who set quota (This goes for enterprise and the SMB market)

    Advice to Management

    Really begin to inspect the details- Senior leadership has the right vision, but keep an eye on what's going on at the middle management level- make sure that the goals and targets are realistic to those groups that are directly impacted. In the relentless pursuit of profitability, when the organization is setting records in that category, think seriously about employee morale and the impact of lowering their commission structure/benefits- achieving bottom line profit at the expense of your employees will ultimately affect customer experience and long term viability in the market place.


  2. Overall, a decent place to work for those geared to a corporate environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mankato, MN
    Former Employee - Customer Service Representative in Mankato, MN

    I worked at Verizon Wireless full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits and incentive programs. Excellent tools and support information for effectively performing job functions. Very good training programs and tools for learning new equipment.

    Cons

    Occasionally typical corporate politics intercede where they do not belong and dictate an employ rather than working with an employee.

    Advice to Management

    Have supervisors and middle management apply appropriate demands and expectations on those under them.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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