Verizon Wireless

www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

Tech Coordinator II

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Coordinator II in Albuquerque, NM
Current Employee - Coordinator II in Albuquerque, NM

I have been working at Verizon Wireless full-time (more than 5 years)

Pros

Benefits - medical, dental, annual raises, and tuition assistance. Flexing schedule and of course STI

Cons

Having a tech rep selling products (upgrades), we are there to fix their problem not sell devices. Outsourcing to much and not having the outsource reps with the same standard as VZW employees. Customer voices are no longer heard. Employee phone plan should be a lot better. Suppose to follow the "credo" -- haven't seen that done in years. Its just a nice thing to say the company has - lost sight of what the company "was"

Advice to ManagementAdvice

Stop being so greedy, focus inward, your employees and customers are frustrated - listen to complaints and take it seriously. Without good employees and customers, the company will decline.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

3367 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Account executive

    • Career Opportunities
    Current Employee - Account Executive in Philadelphia, PA
    Current Employee - Account Executive in Philadelphia, PA

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Great benefits, pay for performance, great culture

    Cons

    Work life balance is lacking

    Advice to ManagementAdvice

    Company making a lot of money and employees are not getting a big enough share

  2. 1 person found this helpful  

    Unrealized opportunities and mind boggling decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fort Wayne, IN
    Current Employee - Customer Service Representative in Fort Wayne, IN

    I have been working at Verizon Wireless part-time (more than an year)

    Pros

    Established company, good benefits. Opportunity to make a lot of money. Have an opportunity to stay on the cutting edge of technology.

    Cons

    Opportunities seem to be given to individuals without merit. Sales are increasingly being pushed toward online, as with many retail positions.

    Advice to ManagementAdvice

    Keep your promises and put more thought into major decisions.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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