There are newer employer reviews for Verizon Wireless

Room for growth available

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Technical Support Coordinator II in Greenville, SC
Current Employee - Technical Support Coordinator II in Greenville, SC

I have been working at Verizon Wireless full-time (more than 3 years)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Training, great people, schedule adjustment opportunities, on the edge of technology

Cons

Late hours and holidays, sometimes irate customers, management sometimes has unrealistic expectations

Advice to Management

Learn how to do the jobs of your employees

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  1. Keeps getting worse

    • Comp & Benefits
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    Tuition reimbursement. Great training. Ability to learn some of the more recent sales techniques. Phone and service discounts. Interesting customers and coworkers to interact with.

    Cons

    I was inspired by the company when I first started working there. However, week by week and month by month it destroys any sense of self respect and motivation you have. Upper management is untouchable and have made it abundantly clear that you do not matter, you are easily replaced, and what was considered exceptional performance last month is considered failing this month. Commission structure and quotas change frequently so if you have found a way to make decent money, they will find a way to make it unattainable next month. Little to no chance to move up in the company as superiors have "dug in their heels" in current positions because the only place to go is to quit or be fired.

    Advice to Management

    Bring back employee surveys and implement change with your customers (and employees) in mind.

  2. Sales Ascociate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Minneapolis, MN
    Current Employee - Retail Sales Representative in Minneapolis, MN

    I have been working at Verizon Wireless full-time (more than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great upper managment, Good communication between staff and sienor positions good pay and bennefits.

    Cons

    Long hours, customers will yell at you about thier bill and phones not working, so develop a thick skin or you will have a hard time handling it.

    Advice to Management

    Increase the commission pay, everytime we figure out a way to make money the commission structor changes and cuts they pay.

There are newer employer reviews for Verizon Wireless

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