Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

1 person found this helpful  

The company has great benefits and pay.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Houston, TX
Former Employee - Customer Service Representative in Houston, TX

I worked at Verizon Wireless full-time (more than 5 years)

Pros

The company is large and has a lot of potential for advancement.

Cons

The employee development process is flawed.

Advice to ManagementAdvice

Provide more cross departmental growth.

Recommends
Positive Outlook
No opinion of CEO

3236 Other Employee Reviews for Verizon Wireless (View Most Recent)

Sort: Rating Date
  1.  

    I left because of the work schedule at the Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Customer Service Representative in Tampa, FL
    Former Employee - Bilingual Customer Service Representative in Tampa, FL

    I worked at Verizon Wireless full-time (more than an year)

    Pros

    Tuition payment program is amazing. This is a great option for a working student. They pay $8000 a year on school

    Cons

    The schedules change every 6 months or so. And the hours are very random.

    Advice to ManagementAdvice

    Many of the employees felt overly judged by the supervisors when it came to little things in their calls. Others complained that the supervisors nick-picked the calls for minor errors. Bonuses are based on quality and the judging was very subjective by the supervisors.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Difficult road but rewarding pay 401k

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Pay benefits vacation rewarding career

    Cons

    Life balance politics hiring favorites

    Advice to ManagementAdvice

    Be fair consistent practice what u preach

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

Work at Verizon Wireless? Share Your Experiences

Verizon Wireless

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.