Verizon Wireless

www.verizonwireless.com
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There are newer employer reviews for Verizon Wireless

1 person found this helpful  

The company has great benefits and pay.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Houston, TX
Former Employee - Customer Service Representative in Houston, TX

I worked at Verizon Wireless full-time (more than 5 years)

Pros

The company is large and has a lot of potential for advancement.

Cons

The employee development process is flawed.

Advice to ManagementAdvice

Provide more cross departmental growth.

Recommends
Positive Outlook
No opinion of CEO

3511 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Excellent Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Syracuse, NY
    Current Employee - Retail Sales Representative in Syracuse, NY

    I have been working at Verizon Wireless full-time (more than a year)

    Pros

    Good Pay, Commissions & Training

    Cons

    Retail Hours range from 9am to 9:30p and can change every day

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I left because of the work schedule at the Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Customer Service Representative in Tampa, FL
    Former Employee - Bilingual Customer Service Representative in Tampa, FL

    I worked at Verizon Wireless full-time (more than a year)

    Pros

    Tuition payment program is amazing. This is a great option for a working student. They pay $8000 a year on school

    Cons

    The schedules change every 6 months or so. And the hours are very random.

    Advice to ManagementAdvice

    Many of the employees felt overly judged by the supervisors when it came to little things in their calls. Others complained that the supervisors nick-picked the calls for minor errors. Bonuses are based on quality and the judging was very subjective by the supervisors.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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