Verizon Wireless

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2672 Employee Reviews (View Most Recent)

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Sr. Rep

Customer Care Representative (Former Employee) Murfreesboro, TN

Prosexcellent pay and benefits, and incentives

ConsSupervisors a trained to assume that the caller, customer will have to call back and can affect your coaching for the moth with failed calls, even though the caller said you addressed everything that they needed.

Advice to Senior ManagementManagement is great!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Company is amazing, job was not

    Financial Services Representative (Former Employee) Franklin, TN

    I worked at Verizon Wireless full-time for less than a year


    Pros: Great benefits Big bonuses Lots of perks and your personal cell phone… Cons: very stressful high pressure to perform bizarre vacation/sick day process Advice to Senior Management: Please try and slow the pace down for employees. There is a… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    VZW Call Center

    Customer Service Representative (Former Employee) Bellevue, WA

    I worked at Verizon Wireless full-time for less than a year


    Pros: Reduced or free device and service Training before starting call center job gets you… Cons: Rotating shifts, having to bid on your shift you wanted and hoping you would get it. Call center stats push you… Yes, I would recommend this company to a friend More
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