Verizon Wireless

www.verizonwireless.com
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I left because of the work schedule at the Call Center

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Bilingual Customer Service Representative in Tampa, FL
Former Employee - Bilingual Customer Service Representative in Tampa, FL

I worked at Verizon Wireless full-time (more than a year)

Pros

Tuition payment program is amazing. This is a great option for a working student. They pay $8000 a year on school

Cons

The schedules change every 6 months or so. And the hours are very random.

Advice to ManagementAdvice

Many of the employees felt overly judged by the supervisors when it came to little things in their calls. Others complained that the supervisors nick-picked the calls for minor errors. Bonuses are based on quality and the judging was very subjective by the supervisors.

Recommends
Positive Outlook
Approves of CEO

3491 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1. 2 people found this helpful  

    You are just a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bangor, ME
    Former Employee - Customer Service Representative in Bangor, ME

    I worked at Verizon Wireless full-time (more than a year)

    Pros

    50% rate plan discount, lower-cost benefits

    Cons

    Everything is monitored, advancement is tough, company doesnt care about employees on a personal level

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Difficult road but rewarding pay 401k

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Pay benefits vacation rewarding career

    Cons

    Life balance politics hiring favorites

    Advice to ManagementAdvice

    Be fair consistent practice what u preach

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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