There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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I left because of the work schedule at the Call Center

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Bilingual Customer Service Representative in Tampa, FL
Former Employee - Bilingual Customer Service Representative in Tampa, FL
Recommends
Positive Outlook
Approves of CEO

I worked at Verizon Wireless full-time (More than a year)

Pros

Tuition payment program is amazing. This is a great option for a working student. They pay $8000 a year on school

Cons

The schedules change every 6 months or so. And the hours are very random.

Advice to Management

Many of the employees felt overly judged by the supervisors when it came to little things in their calls. Others complained that the supervisors nick-picked the calls for minor errors. Bonuses are based on quality and the judging was very subjective by the supervisors.

Other Employee Reviews for Verizon Wireless

  1. Helpful (3)

    You are just a number

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bangor, ME
    Former Employee - Customer Service Representative in Bangor, ME
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    50% rate plan discount, lower-cost benefits

    Cons

    Everything is monitored, advancement is tough, company doesnt care about employees on a personal level


  2. Difficult road but rewarding pay 401k

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Pay benefits vacation rewarding career

    Cons

    Life balance politics hiring favorites

    Advice to Management

    Be fair consistent practice what u preach


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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