Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

Company is amazing, job was not

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Financial Services Representative in Franklin, TN
Former Employee - Financial Services Representative in Franklin, TN

I worked at Verizon Wireless full-time (less than an year)

Pros

Great benefits

Big bonuses

Lots of perks and your personal cell phone bill is 50% off

Cons

very stressful

high pressure to perform

bizarre vacation/sick day process

Advice to ManagementAdvice

Please try and slow the pace down for employees. There is a reason the turnover rate is so high. You are pushing them too hard!

Recommends
Positive Outlook
Approves of CEO

3236 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    VZW Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Verizon Wireless full-time (less than an year)

    Pros

    Reduced or free device and service
    Training before starting call center job gets you ready to work the phones
    Empowerment to credit accounts as needed.
    Tools to understand account value.

    Cons

    Rotating shifts, having to bid on your shift you wanted and hoping you would get it.
    Call center stats push you to resolve calls in very short amount of average time leaving some customers likely not receiving the full support they need.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Trainer in Riverside, CA
    Current Employee - Sales Trainer in Riverside, CA

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Great reputable company.Take good care o their employees..

    Cons

    travelling all the time,always away from home..

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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