Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

Good Experience, It's a great compamy to work for!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Albuquerque, NM
Former Employee - Customer Service Representative in Albuquerque, NM

I worked at Verizon Wireless full-time (less than an year)

Pros

Excellent Benefits, Certifications, Education, There Education offer is the best ever experienced

Cons

Experience didn't make a difference upon landing a CSR Rep Position.

Advice to ManagementAdvice

Listen more to the Employee regarding customer experience. It seemed they may have by now.

Recommends
Positive Outlook
Approves of CEO

3236 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    a rollercoaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Consultant in Corte Madera, CA
    Former Employee - Wireless Consultant in Corte Madera, CA

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    great pay, always new technology, fast paced, great benefits, new cell phone every 4 months, annual wage increases

    Cons

    highly stressful for sales rep, constantly changing metrics, very greedy company when it comes to profits. no work life balance, too much pressure to stay out of bottom, have to do WIMS (walk in my shoes) to advance career into management

    Advice to ManagementAdvice

    give more recognition to the front line employees and find better way to reduce stress for all involved.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Ten years of experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Lancaster, OH
    Current Employee - Retail Sales Representative in Lancaster, OH

    I have been working at Verizon Wireless full-time (more than 8 years)

    Pros

    Good company to grow with, benefits packages and 401k match are best in industry. Plenty of room to grow, if you put in the work.

    Cons

    Quotas on the retail side can be difficult to achieve, upper management seems to be disconnected from the frontline

    Advice to ManagementAdvice

    Please return to the practice of visiting the stores and meeting with the frontline representatives regularly. Look at the performance record of the company as a whole and determine if the metrics being evaluated are attainable or not.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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