Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

Alright

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Representative in Saint Louis, MO
Current Employee - Retail Sales Representative in Saint Louis, MO

I have been working at Verizon Wireless full-time (less than an year)

Pros

Best carrier and Best network to work for. Good products to sell and great commision plan. Product sells it self and they dont do HARD sells.

Cons

Very lengthy hiring process to get on. Way to many interviews and the training is kinda lengthy. But I guess they only want the best.

Recommends
Negative Outlook
Approves of CEO

3145 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    It is a call center job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Elgin, SC
    Current Employee - Customer Care Representative in Elgin, SC

    I have been working at Verizon Wireless full-time (less than an year)

    Pros

    They try to make it fun, healthcare starting day 1. You get up to 35% pay bonuses for working on Sundays and Saturdays. For holidays you get time and a half and can sign up based on seniority. Since you are on the phone, you can dress like you want and they encourage you to get comfortable.They try to make it cool and fun, but they do take customer service seriously.

    Cons

    It's a call center, you have about 50-75 calls per day and about 20% of them are pissed off about billing issues or their phone not working at all. You have to work in the position for a YEAR even if you are over qualified.

    Advice to ManagementAdvice

    Change the opportunity for growth, the argument that it takes a year to 'master' the call center position is a silly assertion. With the amount of money that you are investing in training the associates why would you make them wait to advance with the company, when there is a possibility that you could lose them.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Intern in Warren, NJ
    Current Employee - Marketing Intern in Warren, NJ

    I have been working at Verizon Wireless as an intern (less than an year)

    Pros

    Challenging projects, Real working experience, Treated as full time staff

    Cons

    Lots going on at once

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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