There are newer employer reviews for Verizon Wireless

 

Great company to work for

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative in Muskegon, MI
Current Employee - Sales Representative in Muskegon, MI

I have been working at Verizon Wireless full-time (less than an year)

Pros

Growing business that will keep growing

Cons

Long hours but the pay makes up for it.

Advice to ManagementAdvice

Work hard and you will get noticed

Recommends
Positive Outlook
Approves of CEO

3030 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Rome, GA
    Current Employee - Retail Sales Representative in Rome, GA

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    Amazing training program
    Good corporate culture
    Never see the same thing twice
    A great place to learn to build lasting realtionships with your customers.

    Cons

    The toughest part of working for verizon is major change taking place all the time. Goals change, jobs change, and comission rates change. You have to be open to change or you won't be happy and won't last with the company.

    Advice to ManagementAdvice

    If at all possible, Think about how you approach your employees. You can seem alittle out of touch to what we deal with in cusotmer facing positions. Make sure that your stores have the items they need to sell.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It is a call center job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Representative in Elgin, SC
    Current Employee - Customer Care Representative in Elgin, SC

    I have been working at Verizon Wireless full-time (less than an year)

    Pros

    They try to make it fun, healthcare starting day 1. You get up to 35% pay bonuses for working on Sundays and Saturdays. For holidays you get time and a half and can sign up based on seniority. Since you are on the phone, you can dress like you want and they encourage you to get comfortable.They try to make it cool and fun, but they do take customer service seriously.

    Cons

    It's a call center, you have about 50-75 calls per day and about 20% of them are pissed off about billing issues or their phone not working at all. You have to work in the position for a YEAR even if you are over qualified.

    Advice to ManagementAdvice

    Change the opportunity for growth, the argument that it takes a year to 'master' the call center position is a silly assertion. With the amount of money that you are investing in training the associates why would you make them wait to advance with the company, when there is a possibility that you could lose them.

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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