Verizon Wireless
3.3 of 5 2,288 reviews
www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

2288 Employee Reviews (View Most Recent)

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Verizon Wireless is a premier employer

Coordinator (Current Employee)
Lincoln, NE

I have been working at Verizon Wireless

ProsThe advancement ability at VZW is all about where you want to go. There is a career path for nearly anything you would want to do. The career progression plan is well laid out and provides a solid knowledbe base for advancement. The company provides $8k annually for tuition program, 100% match on the first 6% we contribute to the fantastic 401k plan, we have backup care options, we have ample time off to manage for our needs. The employee phone program is a real plus, and what we pay for our health care premiums is awesome. We also have annual profit sharing, and an annual bonus we get based on our performance and the company performance. It can be up to 8% of my base pay for my position! There are so many positive things about this company and where I can go, it is hands down the best employer I have ever had. The performance based culture lets me define my future.

ConsWhile I do have to work hard, come to work when I am scheduled, and stick to my lunch/break times when working at VZW, I do not think that those expectations are out of line.

Advice to Senior ManagementStay involved, understand the front line CSR's and what they do day to day. Communicate clearly and insure the message is always consistant among the teams.

Yes, I would recommend this company to a friend

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Benefits are good, coworkers are great, but getting work done can be difficult in some circumstances

Coordinator, Customer Service (Current Employee)
Washington, DC

I have been working at Verizon Wireless


Pros: Training is top-notch, in fact you're practically forced to take assigned training each month, and if you don't then it counts against your performance agreement.… Cons: Internal communications are very hit or miss; either there's a lot of information about a topic, or there's almost none to be found at all.… Advice to Senior Management: Lead more by example. It's easy to see why top executives are at the top, and it's easy to see what… Yes, I would recommend this company to a friend More

  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Not for everyone.

Customer Support Representative (Former Employee)
Columbus, OH

I worked at Verizon Wireless


Pros: Benefits, $8000 per year Tuition Assistance, 401k Matching, Yearly bonus,… Cons: Not for everyone, Competition with colleagues is highly encouraged, Questionable… Advice to Senior Management: Educate management on the "Why" of policies. More

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