There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Very aggressive sales organization and overall a tough gig

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Representative
Current Employee - Retail Sales Representative
Recommends
Positive Outlook
Approves of CEO

I have been working at Verizon Wireless full-time (More than 3 years)

Pros

Excellent pay, most wouldn't believe how much you can make. 6% 401k match with 3% yearly bonus potential Excellent Benefits - Blue Cross Blue Shield etc. Same benefits as a government worker Prepaid or reimbursed tuition or both! Tons of employee discounts Paid travel Verizon requires a college degree so your not normally working with morons

Cons

The customers - cell customers are less educated about what they are paying for than most other types of customers. Also helping the elderly with their Android phones and iphones is tedious and frustrating. Extremely competitive - everyone you work with knows your pay and competes to make more Unrealistic sales goals ($80 of accessories sold with each phone, at least a dozen other closely watched metrics Upper management is very out of touch with what actually goes on in the stores. They have unrealistic goals and wonder why they aren't met. No one tells them the truth because you are only allowed to be positive. Upper management has head in the sand syndrome You will work most holidays

Advice to Management

You're killing your best reps with excessive metrics, overly aggressive sales techniques and quotas, and way too much reporting. Also, when the reps make so much more than assistant managers the ,management interacts with the reps in a weird dynamic. You guys should push for higher pay. I personally refuse to get promoted because its a pay cut.

Other Employee Reviews for Verizon Wireless

  1. Great benefits, good people, gets in its own way

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Advancement opportunities, aggressive health coverage, competitive 401K, relocation opportunities, lots of outside training and skill assistance, good products and services, an industry leader

    Cons

    lots and lots and lots of red tape, promotions based on who you know and not merit, not a creative environment

    Advice to Management

    reduce processes and reports, think outside the box, listen to the front line


  2. Hard company to compare to.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Sales Manager
    Current Employee - Assistant Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time

    Pros

    Security, Company Support, Benefits, Vacation and Family time, Opportunity, constant change, always at the forefront of its industry

    Cons

    retail hours, multiple weekends, high quotas make it hard to make extra commission, need to do your research about market share before taking a mgmt position to establish the extra $$$ that you can get, held accountable for metrics that you don't have a lot of control over

    Advice to Management

    do research about location, market share, be prepared to be held accountable but w/ little control, but ultra rewarding if successful


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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