Verizon Wireless
3.3 of 5 2,624 reviews
www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

2624 Employee Reviews (View Most Recent)

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Overall rating is Good

Customer Service Specialist (Former Employee)
Longview, TX

ProsVerizon pay scale was excellent for the area of the country. The work environment was excellent and the work schedule worked good for me. The job benefits, i.e., insurance also was good.

ConsI found a bit of a lack of humanistic quality in the upper management. It appears that Verizon is more interested in Verizon than what makes Verizon.

Advice to Senior ManagementIt appears that Verizon is going away from the customer service and looking for MONEY! I believe you have lost you focus....the customers made you what you are.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Great company to work for

    Sales Representative (Current Employee)
    Muskegon, MI

    I have been working at Verizon Wireless full-time for less than a year


    Pros: Growing business that will keep growing Cons: Long hours but the pay makes up for it. Advice to Senior Management: Work hard and you will get noticed Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
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    Outstanding

    Technical Support Coordinator (Current Employee)
    Rochester, NY

    I have been working at Verizon Wireless full-time for more than a year


    Pros: Career progression, great networking, leadership that cares. This is the best job I have ever had, and the amount that this company cares about it's employees… Cons: Escalated customers can be very opinionated, but a level head… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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