There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Cellular coverage with goodies to go!!!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Data Technical Support Coordinator in Dublin, OH
Former Employee - Data Technical Support Coordinator in Dublin, OH

I worked at Verizon Wireless full-time (More than 10 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

3g and 4g Coverage. Most companies say they have the coverage until you review their maps and then ask where their towers are. ??? Big difference when they think 7 miles for a tower is accurate for getting full usable signal. Smart Phones down to Basic Phones. Covers the user spectrum . Tables to WiFi devices. Data is everywhere. Home wireless services improved and usable if you travel.

Cons

They never say they are the cheapest, Because you pay for the upkeep of towers and services. Limited at times to the warranty of the device from the device manufacture forcing for Insurance to have to be purchased at times. Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

Advice to Management

Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

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  1. This is a Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA

    I have been working at Verizon Wireless full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Extremely fast paced environment. You are never bored.

    Cons

    Amount of change can be overwhelming at times

    Advice to Management

    Help to prioritize and simplify communications to the field


  2. Helpful (1)

    So-So

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Rochester, NY
    Former Employee - Sales Representative in Rochester, NY

    I worked at Verizon Wireless full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great co-workers, pay was good

    Cons

    Let me go for "numbers" and doing something that was against their ethics...even though I had 2 supervisors tell me to


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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