There are newer employer reviews for Verizon Wireless

 

Cellular coverage with goodies to go!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Data Technical Support Coordinator in Dublin, OH
Former Employee - Data Technical Support Coordinator in Dublin, OH

I worked at Verizon Wireless full-time (more than 10 years)

Pros

3g and 4g Coverage. Most companies say they have the coverage until you review their maps and then ask where their towers are. ??? Big difference when they think 7 miles for a tower is accurate for getting full usable signal. Smart Phones down to Basic Phones. Covers the user spectrum . Tables to WiFi devices. Data is everywhere. Home wireless services improved and usable if you travel.

Cons

They never say they are the cheapest, Because you pay for the upkeep of towers and services.
Limited at times to the warranty of the device from the device manufacture forcing for Insurance to have to be purchased at times.
Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

Advice to ManagementAdvice

Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

Recommends
Neutral Outlook
Approves of CEO

2994 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    This is a Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Pittsburgh, PA
    Current Employee - Manager in Pittsburgh, PA

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Extremely fast paced environment. You are never bored.

    Cons

    Amount of change can be overwhelming at times

    Advice to ManagementAdvice

    Help to prioritize and simplify communications to the field

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Opportuity! Healthy work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Newark, NJ
    Current Employee - Sales in Newark, NJ

    I have been working at Verizon Wireless full-time (more than 3 years)

    Pros

    Outstanding support system and training is second to none. Pay and bennies are generous. co-workers very impressive and motivated.

    Cons

    bonus structure not linear enough.

    Advice to ManagementAdvice

    control the greed and these people will move mountains for you!

    Recommends
    Positive Outlook
    Approves of CEO
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