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Cellular coverage with goodies to go!!!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Data Technical Support Coordinator  in  Dublin, OH
Former Employee - Data Technical Support Coordinator in Dublin, OH

I worked at Verizon Wireless full-time for more than 10 years

Pros

3g and 4g Coverage. Most companies say they have the coverage until you review their maps and then ask where their towers are. ??? Big difference when they think 7 miles for a tower is accurate for getting full usable signal. Smart Phones down to Basic Phones. Covers the user spectrum . Tables to WiFi devices. Data is everywhere. Home wireless services improved and usable if you travel.

Cons

They never say they are the cheapest, Because you pay for the upkeep of towers and services.
Limited at times to the warranty of the device from the device manufacture forcing for Insurance to have to be purchased at times.
Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

Advice to ManagementAdvice

Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for Verizon Wireless

  1. 1 person found this helpful  

    Great place to work fulltime

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative  in  Harrisburg, PA
    Current Employee - Retail Sales Representative in Harrisburg, PA

    I have been working at Verizon Wireless full-time for more than 3 years

    Pros

    Benefits, Pay, 401k, Tuition assistance

    Cons

    Retail Hours, Time away from family

    Advice to ManagementAdvice

    Revise Schedule

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant  in  Irvine, CA
    Former Employee - Consultant in Irvine, CA

    I worked at Verizon Wireless full-time for more than 10 years

    Pros

    The benefits are very good.

    Cons

    The job is not a secure one. Many people will buy a home, and at anytime they will close an entire department, or move them to another state. When I first worked there there was room for advancement, but over the last few years it became a who you know situation. If you didn't know the hiring manager, or a friend of theirs, then you would not get hired.

    Advice to ManagementAdvice

    Hire the best people for the position, not your friends.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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