Verizon Wireless

www.verizonwireless.com
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There are newer employer reviews for Verizon Wireless

 

Great company, horrible job and horrible leaders

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Customer Service Representative in Charlotte, NC
Current Employee - Senior Customer Service Representative in Charlotte, NC

I have been working at Verizon Wireless full-time (more than 3 years)

Pros

Decent pay, great benefits, a lot of paid time off

Cons

Very poor leadership that creates a hostile work environment, very little support while on the calls, leaders expect you to be perfect on every call, but are very un-supportive if you need help, very high stress

Advice to ManagementAdvice

Higher better leaders, listen to your employees

Doesn't Recommend
Negative Outlook
Disapproves of CEO

3491 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1. 1 person found this helpful  

    All About The Numbers

    • Senior Management
    • Career Opportunities
    Current Employee - Sales in Irvine, CA
    Current Employee - Sales in Irvine, CA

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Benefits, colleagues, annual raise, tution reimbursement, technical.

    Cons

    It's who you know-when it comes to career progression. You must learn to play politics right in order to move ahead. It's All about numbers, no work/life balance if you're in sales (mostly). Capped on commissions. Territory based for B2B channel which makes it difficult to network and grow your book of business (depending on your territory).. Processes are confusing and very unorganized-can be difficult to remember all term/ acronyms.

    Advice to ManagementAdvice

    Train your management in sales to learn how to motivate and encourage, and treat employees with trust and respect. Cut the bureaucracy.

  2. 1 person found this helpful  

    Not enough pay for the work load

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative in Wallingford, CT
    Former Employee - Senior Customer Service Representative in Wallingford, CT

    I worked at Verizon Wireless full-time (more than a year)

    Pros

    Good Pay, Good Benefits, Nice yearly bonus.

    Cons

    Micromanaged.
    Supervisors have no sense of responsibility

    Advice to ManagementAdvice

    Treat your employees better.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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