There are newer employer reviews for Verizon Wireless

 

Great company, horrible job and horrible leaders

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Senior Customer Service Representative  in  Charlotte, NC
Current Employee - Senior Customer Service Representative in Charlotte, NC

I have been working at Verizon Wireless full-time for more than 3 years

Pros

Decent pay, great benefits, a lot of paid time off

Cons

Very poor leadership that creates a hostile work environment, very little support while on the calls, leaders expect you to be perfect on every call, but are very un-supportive if you need help, very high stress

Advice to ManagementAdvice

Higher better leaders, listen to your employees

Doesn't Recommend
Negative Outlook
Disapproves of CEO

2899 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    BGCO Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator  in  Alpharetta, GA
    Current Employee - Coordinator in Alpharetta, GA

    I have been working at Verizon Wireless full-time for more than 3 years

    Pros

    Verizon Wireless has great health benefits.

    Cons

    It is somewhat difficult to move up within the company if you start off as a Customer Service Rep. Verizon Wireless has high expectations for Reps and Coordinators however they do not pay you based on experience or college degree.

    Advice to ManagementAdvice

    I would recommend paying individuals based on work experience and degree.

    Doesn't Recommend
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Fairfax, VA
    Current Employee - Sales Representative in Fairfax, VA

    I have been working at Verizon Wireless full-time for more than a year

    Pros

    Excellent benefits, excellent work/life balance, great pay

    Cons

    alot of metrics to focus on as a sales rep

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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