Verizon Wireless

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2717 Employee Reviews (View Most Recent)

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Best Company Ever Worked For

Customer Service Representative (Current Employee) Lincoln, NE

ProsCompany takes care of you. Great benefits and training and support system.

ConsCall center. Tough being on a phone for 8 hours a day.

Advice to Senior ManagementBreak up the monotony of being on the phone all day. Offer more opportunities to do work off the phones.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Horrible company to work for.

    Tech Support (Former Employee) Little Rock, AR

    I worked at Verizon Wireless for more than 3 years

    Pros: The only pros of this job was a pay check. Cons: Everything about this job sucked. To the pressure to sell to customers, to lying to customers. I… Advice to Senior Management: Be more approachable and practice what you preach. No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Too micromanaged and unethical business practices

    Retail Sales Representative (Former Employee) Mason City, IA

    I worked at Verizon Wireless full-time for more than a year

    Pros: The company has a decent base pay plus commission structure. They also had great health benefits, tuition assitance, cell bill discount, 401k matching, and… Cons: Extremely micromanaged from the top down to the point every sale is watched and then dissected once the customer leaves. Top management is clueless on… Advice to Senior Management: Don't be so greedy, let employees actually take care of their customers instead… No, I would not recommend this company to a friend More

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