Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

1 person found this helpful  

Great Benefits

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Representative in Santa Clara, CA
Current Employee - Retail Sales Representative in Santa Clara, CA

I have been working at Verizon Wireless full-time (less than an year)

Pros

Great Benefits, Good training. Upper management is great.

Cons

Can be stressful for some.

Advice to ManagementAdvice

Don't micro manage sales reps that are performing in the top 10 percent.

Recommends
Positive Outlook
Approves of CEO

3242 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Overall would say it was a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Bellevue, WA
    Former Employee - Customer Service Representative in Bellevue, WA

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    They really took good care of their employees. Provided a lot of benefits.

    Cons

    When I worked in customer care it seemed that the supervisors were all over the place on how they scored your calls. Every supervisor was so different. It made it a bit hard to be really good.

    Advice to ManagementAdvice

    Make sure you are all on the same page. Try taking some calls not just one or two but several like the reps do just to remind yourselves what reps deal with every single day. And keep in mind that reps are human too, not machines.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Wireless sales paid the bills for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Tukwila, WA
    Former Employee - Sales Representative in Tukwila, WA

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    Decent money to be made for those wiling to work retail hours in a mall setting, always talking to new people and most of the time customers are happy to be getting new phones

    Cons

    Retail hours in a mall setting make it difficult to plan holidays and vacations of any length. Monthly sales metrics change seemingly on a whim from whatever new regional manager has most recently stepped into the role

    Advice to ManagementAdvice

    Stick w tried and true sales metrics instead of moving the goalposts every other month

    Recommends
    Positive Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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