Verizon Wireless

www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

Great place to work.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Representative in Houston, TX
Former Employee - Technical Support Representative in Houston, TX

I worked at Verizon Wireless full-time (more than 10 years)

Pros

Great pay and benefits. Relaxed work environment. Excellent tuition program!!

Cons

They tend to micro manage.

Advice to ManagementAdvice

Customer satisfaction surveys should only count if applies to the rep who assisted customer.

Recommends
Positive Outlook
Approves of CEO

3367 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1. 3 people found this helpful  

    Constant disregard to employees, at Verizon you ARE replaceable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Great pay, great benefits, world class products and services.

    Cons

    Leadership is out of touch with employees. Inconsistent message to reps. Culture with to many cracks. Leadership does not develop employees. Performance plans are delivered based on your relationship with your manager, not your sales. HR does not keep personal information private. If you ask to many questions or disagree with upper management, you can guarantee to have your career on the chopping block.

    Advice to ManagementAdvice

    Listen to feedback from employees, don't just ask. Be who you are, your title does not define you. Many of the employees go to work feeling defeated before they get there. Quotas are to high, management is not able to articulate the how's and why's behind targets given. Value your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    My experience at Verizon Wireless was very good, in fact it's the best job I had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Miami, FL
    Current Employee - Senior Customer Service Representative in Miami, FL

    I have been working at Verizon Wireless full-time (more than 10 years)

    Pros

    Verizon Wireless treat their employees very good. the benefits are excellent and the wages tops all other cell phone companies. I would like to work for the company again in the future.

    Cons

    Personally, I have nothing negative to say about the company . Like all companies there are good days and bad days however , the good out weighs the bad.

    Advice to ManagementAdvice

    Do not lay off employees who work hard for many years to make the company #1

    Recommends
    Positive Outlook
    Approves of CEO
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