2831 Employee Reviews (View Most Recent)

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I love working for the company.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Care Representative  in  Mankato, MN
Current Employee - Customer Care Representative in Mankato, MN

I have been working at Verizon Wireless full-time for less than a year

Pros

Very flexible hours, team environment, coaching, great training, helpful supervisors, great benefits, ability to grow, ability to work in multiple environments, able to help customers

Cons

Stressful, some people are hard to handle, lots of information to process, hard to sell upgrades and accessories, I feel bad when I don't perform well

Advice to ManagementAdvice

More up to date training materials!

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for Verizon Wireless

  1.  

    Verizon Wireless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Verizon Wireless full-time for more than 10 years

    Pros

    Huge network and reliable wireless network. You can speak with confidence to customers about the quality of the products and services.

    Cons

    Not many. If you will be in sales, you will need to be available for the standard retail type hours and
    workstyle.

    Advice to ManagementAdvice

    Keep going. Grow the network.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Sr. Programmer analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time for more than 3 years

    Pros

    good in benefits. good in 401 and profit sharing

    Cons

    bad in base salary. bad on vacation flexibility

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