Verizon Wireless

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2712 Employee Reviews (View Most Recent)

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Strong & Progressive Culture and Environment

Business Account Executive (Current Employee)

ProsGreat benefits, progressive company with room for career growth. Competitive salary and bonus structure. Change is constant, which makes for a dynamic work environment.

ConsVery long training cycle. Training is 4 weeks (travel required), and this is difficult for anyone with a family, animals etc. Business reps battle retail for business leads and activations (no dual compensation for activations).

Advice to Senior ManagementInclude a dual compensation for business leads from retail. Not a split commission - business reps should be fully compensated and retail should receive a bonus. Business reps are required to support the customer after the sale, including the NPS score. Retail is not equipped to handle businesses, but they try not to send leads because they will lose the sale.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Stay Away

    Non-member of Technical Staff (Former Employee) Westlake, TX

    I worked at Verizon Wireless as a contractor for less than a year

    Pros: Above-average pay - compensation is decent. Work-life balance is generally good. Cons: Incompetent and inefficient management. Unfriendly and uncooperative co-workers. Undue sense of entitlement from employees… No, I would not recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Sales associate

    Sales Representative (Former Employee) Kansas City, KS

    I worked at Verizon Wireless full-time for more than 3 years

    Pros: Great Pay (for top producers), Great benefits, and overall… Cons: Can be a lot of drama at some locations, management seems to get a bad case of what have you done for me this minute… Advice to Senior Management: Spend more time working on your team, bring back team… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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