There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Changing Company, No Leadership, Lack of Direction

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Major Account Manager
Current Employee - Major Account Manager
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Verizon Wireless full-time (More than 3 years)

Pros

Good Benifits. nice salary. Have dedicated employees who love their jobs and are dedicated to what they do everyday to offer excellent customer service. Verizon has a great network as well.

Cons

The leadership is not firm. Verizon does not advance people of diverse backgroud in regards to gender and race. Also it does not operate from a corporate structure, it allows the regions to operate seperately which can be a good or bad thing. At this point Verizon has a goal, but no vision. It is pulling its sales reps in 100 different areas with no direction. It is expection us to grow the business at 30-40% to keep up with stock holders which is not otainable. The goals are not based around the customer any more but the money. It has changed a lot since I was hired and not in a positive way!

Advice to Management

Actually listen to your employees without punishing them for their feedback and stop putting out these HR feedback forms only wanting to hear positive feedback and ask for the truth for once. Advance women and minorities in ALL area's not just the northeast and actually have HR protect the employee and not just the company and management. Set goals that are obtainable for true growth and not stock holders. Allow relationships with employees and customers to mean something. What we do every day is more than what can be seen than on a spreadsheet, manage your company from corporate not the regional level. I wish you could do the show "Undercover Boss" so you would know how your employees "really" feel.

Other Employee Reviews for Verizon Wireless

  1. Excellence In Employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Verizon Wireless full-time (More than a year)

    Pros

    The type of work you do is very rewarding. Building relationships that can last long after sale are valuable to your business as well as enriching to you as a person. The benefits provided by Verizon Wireless are also substantial and compensation is fair. Top notch training prepare you for your career with Verizon Wireless and keep you fresh in the workplace.

    Cons

    Possibility of long work hours/days, especially during holiday times, as this is a retail sales position.

    Advice to Management

    Work to be facilitators as opposed to another Retail Sales Representative with more authority. Cater to your representatives and do everything you can to make them successful without selling for them.


  2. Retail Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Richmond, VA
    Current Employee - Retail Sales Representative in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Verizon Wireless has great benefits, tuition reimbursement. Plenty of opportunities for advancement.

    Cons

    The only negative would be the retail hours.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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