There are newer employer reviews for Verizon Wireless

 

Not a bad start to the working field, or if you're a college student too

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative  in  Bellevue, WA
Current Employee - Customer Service Representative in Bellevue, WA

I have been working at Verizon Wireless full-time for more than a year

Pros

Good 8 week training program. Good culture with people who are respectful and fun. The 8 week long training program had their fun times along with your class mates. Tuition assistance. When I worked there, 4k for part timers and 8k for full timers.

Cons

I guess taking calls back to back and get somewhat stressful, and some of the calls are distressed customers who aren't happy about their bills. But as long as you don't take it personally and have a good mindset, should be fine.

Recommends
Neutral Outlook

2901 Other Employee Reviews for Verizon Wireless (View Most Recent)

Sort: Rating Date
  1.  

    Sr. Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Customer Service Representative  in  Murfreesboro, TN
    Former Employee - Senior Customer Service Representative in Murfreesboro, TN

    I worked at Verizon Wireless full-time for more than 5 years

    Pros

    Good working environment , easy to move up

    Cons

    Hard to get time off, quality scoring is sometimes unfair

    Recommends
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Repair Technician
    Current Employee - Retail Repair Technician

    I have been working at Verizon Wireless full-time for more than 3 years

    Pros

    VZW has great benefits and even the retail stores are great environments to work in.

    Cons

    Some of the sales reps can do some unethical things and add items to a customers account without them knowing it.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

Worked for Verizon Wireless? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.