Verizon Wireless

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2688 Employee Reviews (View Most Recent)

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Not a bad start to the working field, or if you're a college student too

Customer Service Representative (Current Employee) Bellevue, WA

ProsGood 8 week training program. Good culture with people who are respectful and fun. The 8 week long training program had their fun times along with your class mates. Tuition assistance. When I worked there, 4k for part timers and 8k for full timers.

ConsI guess taking calls back to back and get somewhat stressful, and some of the calls are distressed customers who aren't happy about their bills. But as long as you don't take it personally and have a good mindset, should be fine.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Sr. Customer Service Rep

    Senior Customer Service Representative (Former Employee) Murfreesboro, TN

    I worked at Verizon Wireless full-time for more than 5 years


    Pros: Good working environment , easy to move up Cons: Hard to get time off, quality scoring is sometimes unfair Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Started off great, but watched the culture diminished.

    Anonymous Employee (Former Employee)

    I worked at Verizon Wireless full-time


    Pros: Great health care options, one of the best I've seen.… Cons: Culture started to fall when under qualified managers got promoted. Advice to Senior Management: Focus on working on what you have instead of hiring… No, I would not recommend this company to a friend More
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