There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Helpful (1)

Best place to work in wireless

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Representative in Columbia, TN
Current Employee - Retail Sales Representative in Columbia, TN

I have been working at Verizon Wireless full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Everything, professionalism compensation, benefits and opportunities are top in the business.

Cons

I've worked for all the major carriers, this is where you want to be and it isn't a close race.

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  1. Horrible, Horrible, Horrible

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Dublin, OH
    Former Employee - Customer Service Representative in Dublin, OH

    I worked at Verizon Wireless full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount on Wireless service, some decent training, and access to new devices were the best things about working for VZW.

    Cons

    Customer service culture promotes lying to the customer. Honesty and integrity were less important in review/performance metrics than perceived friendliness to the customer. Upselling equipment to irate customers, Really????

    Advice to Management

    Change.

  2. Helpful (3)

    sales representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Irvine, CA
    Current Employee - Sales Representative in Irvine, CA

    I have been working at Verizon Wireless full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    benefits are great but thats about it.

    Cons

    the company constantly changes and whats funny is they will tell you this up front( its even apart of their "credo") but what they don't tell you is change 99% of the time = less money. the company a few years ago was a great place to work. i've been with them for over 5 years and have seen tons of people come and go. what i can tell you is of the people i started the company with most are gone. none of the managers are the same! the hiring process is a joke. if your best friends with the right person you will get promoted or hired. this company is no longer a cell phone company, it cant make up its mind what it wants to do. let me break down how your first year will go. training you will think Verizon is the best thing ever. you'll go through your ups and downs for a few months then you realize all the meetings, including the meetings on your days off that u still have to go to are pointless, insane schedule of retail, and dealing with a joke of a management system are NOT worth your time. find something else like i'm trying to do!

    Advice to Management

    they need to clean house and stop with the favoritism because its out of control. have the decision makers work in a retail store for a day or two then they will know what its like to sell the POINTLESS products they want us to push. ALSO DONT FORGET WHO MAKES YOU MONEY, TREAT US WITH SOME RESPECT AND START TO PAY US WHAT WE DESERVE.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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