There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Helpful (1)

Great place to hone your Sales Skills and Some Opportunity of Advancement

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Consultant in Boston, MA
Current Employee - Retail Sales Consultant in Boston, MA

I have been working at Verizon Wireless full-time (More than a year)

Recommends
Negative Outlook
Approves of CEO
Recommends
Negative Outlook
Approves of CEO

Pros

Pay is good if you have a lot of disciplined and work hard. Benefits are tremendous! (Tuition Reimbursement, 401k Match, Health, etc.) Several Sales Competition and events

Cons

Very Aggressive sales goals. Sales Cap when you sell over what they expect you to sale. Lack of Coaching Up to management.

Advice to Management

Goals are too aggressive and customer service scores will reflect these goals

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  1. Perfect if you like being slapped around and having no social life !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Irvine, CA
    Former Employee - Customer Service Representative in Irvine, CA

    I worked at Verizon Wireless full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a Yearly bonus depending on how the company does. The company offers Flex time, Parental time, vacation and sick. They have the average company spiffs and have a cafe on site for food so you don't have to leave the building. The most enjoyable part of your job is the people you work with

    Cons

    You are micro managed all the time and the rules change for every customer. You are expected to to sell, trouble shoot, make calls to current customers and businesses, up sell everything, and please EVERY customer. It's almost impossible to get a good shift. You start at 2pm-11pm and scheduling is based on seniority. After 2 and a half years I finally got a 9am-6pm Tue-Sat shift (count on your weekends being gone for a few years). Management talks to you like you are a child and always tells you what you are doing wrong never any good things that you are doing.

    Advice to Management

    Listen to your team and back them up when they are rite.


  2. Sales driven company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Money alot of potential Benefits Growth opportunity Great management

    Cons

    Work life balance in retail

    Advice to Management

    None they r well qualified


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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