Verizon Wireless

  www.verizonwireless.com
  www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

1 person found this helpful  

Excellent company that leads in quickly adapting to new technology. Awesome Benefits.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Representative in Phoenix, AZ
Former Employee - Retail Sales Representative in Phoenix, AZ

I worked at Verizon Wireless full-time (more than 5 years)

Pros

There is a lot of monetary incentive in selling wireless solutions.The more you can give great service and show a customer how the technology can enrich their lives and they adopt these services the more you will make.

Cons

Daily pressure on all key metrics that are also constantly changing.

Advice to ManagementAdvice

Be more open when rolling out changes in culture so all team members can adapt.

Recommends
Positive Outlook
Approves of CEO

3145 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Encouraging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    I worked at Verizon Wireless full-time (more than 5 years)

    Pros

    Verizon compensates they're employees well. Employees are adequately trained

    Cons

    Moving from one department of the company to another it can be difficult as you're at the mercy and limitations of those above you.

    Politics can be a major part of career advancement

    Some employees were over-qualified for their position and when wanting to move to a position that better suited they're expertise, it became more about how the employee interviewed and did not include enough discussion with that employees supervisor recommendation for the job or actual relevant work performance/ knowledge

    Advice to ManagementAdvice

    Create better career advancement policies and better review of hiring decisions

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    6 Years Of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative
    Current Employee - Retail Sales Representative

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    -Pay Potential
    -Great Insurance
    -Great vacation/401k etc
    -Best network

    Cons

    -Verizon is quickly moving downhill in the eyes of its retail employees. They constantly are changing the commission structure and making goals very high. They are trying to flush out the tenured reps that make a lot and replace them with people fresh out of college that will settle for a much smaller pay check.
    -They 100% DO NOT care about their customers. I think this is my biggest issue with Verizon. Every change they push out, is not in good interest of the customers.
    -Retail sales reps are on the front lines of VZW and they are treated the worse
    -You used to be able to make $65K+ in sales, now it is a VERY big struggle to make $45K. They are frequently changing how you get paid and its never in your favor.
    - You work all holidays except 3 and you work weekends, and evenings. You will not see your family. They black out holidays so you cant even request off time to see your family around the holidays.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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