There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Verizon was really one of the best companies I worked for! The pay and benefits were amazing!

Former Employee - Retail Sales Representative
Former Employee - Retail Sales Representative

I worked at Verizon Wireless full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Good management, Great pay and benefits the first day you start!

Cons

Quota for sales commission were high!

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  1. Helpful (1)

    CSR Position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Albuquerque, NM
    Former Employee - Customer Service Representative in Albuquerque, NM

    I worked at Verizon Wireless full-time (More than 10 years)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    A great mix of characters are employed there.

    Cons

    Management buys into every measurement tool marketed so you end up being average regardless of your strengths. Not questioning things is a plus so if you want to get more responsibility you must fall in line.

    Advice to Management

    Stop shopping for more consultants to tell you how to supervise.


  2. Helpful (1)

    Moving in the wrong direction.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Clinton Township, MI
    Current Employee - Retail Sales Representative in Clinton Township, MI

    I have been working at Verizon Wireless full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great benefits and paid time off. Fast-paced environment. Talk to new people everyday. Some upward potential.

    Cons

    Becoming increasingly unfriendly to customers. Very sales metric based, not customer satisfaction based. Very stressful at times. Management says you work for an "and" company, meaning you have to be good at everything and whatever new thing they decide next month.

    Advice to Management

    Focus on what is important; people (both internal and external customers), not numbers.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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