There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Retail Customer Representative

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Verizon Wireless

Recommends
Recommends

Pros

I liked the benefits and the pay. They gave you yearly performance based bonuses of 2-8%. As well as you had potential for 10-15% in crease through overtime. And of course free work device and discounted personal lines.

Cons

Hours and limited opportunities for growth. In the store you were locked into retail hours which had mandatory black out ( non vacation) periods. This was usually from November to February. And you opportunities where either service or sell based and whatever benefits the company first. Sometimes the goals where very difficult to reach and customers can be very difficult to deal with at times.

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  1. great place but becoming difficult

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Arlington, VA
    Current Employee - Sales Representative in Arlington, VA

    I have been working at Verizon Wireless full-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    fun and fast paced, good pay, great training

    Cons

    long hours, sometimes bad management

    Advice to Management

    be more hands on


  2. Worked for GoWireless

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Consultant in Aurora, CO
    Former Employee - Wireless Consultant in Aurora, CO

    I worked at Verizon Wireless full-time (Less than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    Fantastic staff to work with...helpful managers who were there to guide you and help you make the most money possible.

    Cons

    no opportunity for moving up within the company...and the low hourly rate and low commission didn't help either...


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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