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Retail Customer Representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at Verizon Wireless

Pros

I liked the benefits and the pay. They gave you yearly performance based bonuses of 2-8%. As well as you had potential for 10-15% in crease through overtime. And of course free work device and discounted personal lines.

Cons

Hours and limited opportunities for growth. In the store you were locked into retail hours which had mandatory black out ( non vacation) periods. This was usually from November to February. And you opportunities where either service or sell based and whatever benefits the company first. Sometimes the goals where very difficult to reach and customers can be very difficult to deal with at times.

Recommends

2900 Other Employee Reviews for Verizon Wireless (View Most Recent)

Sort: Rating Date
  1.  

    great place but becoming difficult

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Arlington, VA
    Current Employee - Sales Representative in Arlington, VA

    I have been working at Verizon Wireless full-time for more than a year

    Pros

    fun and fast paced, good pay, great training

    Cons

    long hours, sometimes bad management

    Advice to ManagementAdvice

    be more hands on

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Verizon was really one of the best companies I worked for! The pay and benefits were amazing!

    Former Employee - Retail Sales Representative
    Former Employee - Retail Sales Representative

    I worked at Verizon Wireless full-time for less than a year

    Pros

    Good management, Great pay and benefits the first day you start!

    Cons

    Quota for sales commission were high!

    Recommends
    Positive Outlook
    Approves of CEO
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