Verizon Wireless

www.verizonwireless.com
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There are newer employer reviews for Verizon Wireless

 

former employee

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Support Representative
Former Employee - Technical Support Representative

I worked at Verizon Wireless full-time (less than a year)

Pros

working with people, using trouble shoiting skills, critical thinking, decelerating bad calls and bill explantions.

Cons

being yelled at by customers and superviors. mandatory over time for free. :(

Advice to ManagementAdvice

be more family friendly for employees.

Recommends

3491 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Fast paced high stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    Good pay, great benefits, fun teammates

    Cons

    Stress high ongoing changes and multiple metrics to meet that always change

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Great benefits, good pay, retail is not for family person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bilingual Sales Consultant in Omaha, NE
    Former Employee - Bilingual Sales Consultant in Omaha, NE

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    Company has great benefits, very good 401 k, they pay is fairly good in retail, they pay $8,000 annually for school, is goo network to interact with people if you like to make connections

    Cons

    Retail sales is a bit dishonest, managers make you sell anything to the customers even though the customer does not need it, store hours are terrible, way too many meetings that does not give you time for family, if you don't like the corporate world, forget about it

    Advice to ManagementAdvice

    Focus more on the customers needs, not on the companies revenue

    Recommends
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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