Verizon Wireless

www.verizonwireless.com
There are newer employer reviews for Verizon Wireless

 

A great company to work for and amazing benefits.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Consultant in Cedar Bluff, VA
Former Employee - Retail Sales Consultant in Cedar Bluff, VA

I worked at Verizon Wireless full-time (more than 3 years)

Pros

The benefits and pay were great. They do train you very well for whichever position you take.

Cons

The commission structure changed almost monthly and became stricter. Corporate management treated you as a number, not a person.

Advice to ManagementAdvice

Please get to know your employees. They are people. Treat them with respect and dignity.

Recommends
Neutral Outlook
Approves of CEO

3367 Other Employee Reviews for Verizon Wireless (View Most Recent)

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  1.  

    Awful, stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coordinator in Irvine, CA
    Former Employee - Coordinator in Irvine, CA

    I worked at Verizon Wireless full-time (more than 10 years)

    Pros

    Benefits, pay, tuition reimbursement, 401k

    Cons

    Everything but the pros listed above.

    Advice to ManagementAdvice

    Stop with the customer surveys

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    If you want to be verbally abused by customers work here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Coordinator I in Irvine, CA
    Current Employee - Technical Coordinator I in Irvine, CA

    I have been working at Verizon Wireless part-time (more than 3 years)

    Pros

    Pay, Benefits, and anything but customer service positions in the call center.

    Cons

    Poor support, micro-managed, and very little assistance when dealing with verbally abusive customers. After recent merger they announce center realignment to lay off customer service in 5 centers across the US.

    Advice to ManagementAdvice

    Don't let your ego get in the way of doing your job. When your rep needs help with an abusive customer do not treat us like the customer, after all we are humans .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Verizon Wireless

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