Verizon Wireless
3.3 of 5 2,623 reviews
www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

2623 Employee Reviews (View Most Recent)

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Great Start and lots of promises, Terrible ending

Retail Sales Representative (Former Employee)
East Hanover, NJ

ProsPretty good pay, decent healthcare coverage, and a 401k match of 100% for up to 6%....as long as you're willing to stress yourself to the point that you wind up in a hospital

ConsStress, Asking employees and encouraging them to act unethically in order to fudge performance results in managements favor, an HR system that takes months to answer an email, poor/non existent coaching until they are ready to throw you out the door or want to powerhouse you into doing something immoral

Advice to Senior ManagementDon't ruin whistleblowers, force them to leave, and then give them a bad reference when trying to find work elsewhere since they made some staff "look bad" for reporting unethical and illegal behavior

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • Senior Management
           
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    • Approves of CEO

     

    The pay was good for entry level.

    Customer Service Representative (Current Employee)
    Irvine, CA

    I have been working at Verizon Wireless full-time for more than 3 years


    Pros: You get a raise every year. Cons: The customers are very rude on the phones. Advice to Senior Management: Need a number for rude customers. No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Approves of CEO

     

    Fast paced, always changing, great pay, but very stressful

    Verizon Retail Sales Representative (Former Employee)
    Chino, CA

    I worked at Verizon Wireless full-time for more than 8 years


    Pros: Good pay, benefits from day one. Never a dull day. Cons: Performance scorecard always changing, stressful targets, no personal life Advice to Senior Management: Stop focusing (obsessing) so much on one metric. Job would be more enjoyable if coaching approach was more positive and not so often as to… Yes, I would recommend this company to a friend More
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