There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Great company, great culture encourage career growth

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Tech Support in Albuquerque, NM
Current Employee - Tech Support in Albuquerque, NM

I have been working at Verizon Wireless full-time (More than 3 years)

Pros

Great benefits, education encouraged, room for growth

Cons

Competitive atmosphere makes job over bearing at times

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  1. A lot of energy without a clear direction.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Support Specialist in Hanover, MD
    Former Employee - Business Support Specialist in Hanover, MD

    I worked at Verizon Wireless full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefits, career opportunities. IF you work on the b2b side you will have a much better experience. Better hours, better managers, overall its better.

    Cons

    High stress, poor strategic vision, zero work life balance if you work on the consumer side. It was commonplace to see an ambulance come to work and take someone out. It was so common people didn't even bat an eye at the occurrence.

    Advice to Management

    Treat direct reports with more respect. Involve them in more processes as it will help gain buy in. Talk of do this or you're fired is not acceptable.


  2. The best job I've had so far in my life.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Fargo, ND
    Current Employee - Sales Associate in Fargo, ND

    I have been working at Verizon Wireless part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits - commission - customers that appreciate the work we do for them - learning a lot about technology - becoming very knowledgeable about a certain area in the technology world and being able to help friends and family members make smart decisions about cell phones and contracts, plans, etc. Good coworkers, expectations are challenging at times but usually not impossible and you are definitely rewarded. Great opportunities, trainings with other companies like LG and Samsung.

    Cons

    Bad customers who get mad at sales reps/Verizon itself for things that they are at fault for. Some of Verizon's services are more expensive than I think they should be. Some people that work for Verizon customer service are definitely not in the right profession.

    Advice to Management

    Treat sales reps with respect. Your pay increases because of them.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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