There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Overall, a solid company that knows how to play the game and march their way to the top (So it seems)

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Representative in DFW, TX
Former Employee - Retail Sales Representative in DFW, TX

I worked at Verizon Wireless full-time (More than 8 years)

Recommends
Neutral Outlook
No opinion of CEO
Recommends
Neutral Outlook
No opinion of CEO

Pros

At the time I started the pay was great compared to the typical retail job for a person with no degree and limited sales background. The training was great.

Cons

Work/Life balance sucks! Not for the family man/woman so don't even think about signing on as the coach of your kid's tball team.

Advice to Management

Top management and executives are too far out of touch with employees (Front line). They have no sense of REALITY when determining quotas and pay. They should experience 'Undercover Boss' intervention. Paying your sales reps, allowing them to spend time with family and wining and dining your employees is what made you the company you are today. When you stray away from that you lose valuable teammates who are motivated by the main reasons people work for someone.

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  1. Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Verizon Wireless full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Advancement opportunities are always there.

    Cons

    You have to start as a CSR before you can move up even with a BA or even MBA

    Advice to Management

    Do a better job of promoting your employees rather than holding them back to make yourselves and your performance look good.


  2. Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Verizon Wireless full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Compensation is decent, however not worth the stress of incompetent managers.

    Cons

    Everything. Management is horrible.

    Advice to Management

    Replace ALL store managers with people with integrity and ethics. Start treating your customers like people and not additions to your commission check.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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