There are newer employer reviews for Verizon Wireless

Overall, a solid company that knows how to play the game and march their way to the top (So it seems)

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Representative in DFW, TX
Former Employee - Retail Sales Representative in DFW, TX

I worked at Verizon Wireless full-time (more than 8 years)

Pros

At the time I started the pay was great compared to the typical retail job for a person with no degree and limited sales background. The training was great.

Cons

Work/Life balance sucks! Not for the family man/woman so don't even think about signing on as the coach of your kid's tball team.

Advice to ManagementAdvice

Top management and executives are too far out of touch with employees (Front line). They have no sense of REALITY when determining quotas and pay. They should experience 'Undercover Boss' intervention. Paying your sales reps, allowing them to spend time with family and wining and dining your employees is what made you the company you are today. When you stray away from that you lose valuable teammates who are motivated by the main reasons people work for someone.

Recommends
Neutral Outlook
No opinion of CEO
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  1. Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Verizon Wireless full-time (more than 3 years)

    Pros

    Advancement opportunities are always there.

    Cons

    You have to start as a CSR before you can move up even with a BA or even MBA

    Advice to ManagementAdvice

    Do a better job of promoting your employees rather than holding them back to make yourselves and your performance look good.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Alpharetta, GA
    Current Employee - Customer Service Specialist in Alpharetta, GA

    I have been working at Verizon Wireless full-time (more than 8 years)

    Pros

    Amazing benefits and incentives! You are encouraged to move on up in the company since they try not to hire from the outside for management positions. Your hard work is definitely compensated.

    Cons

    Sometimes crazy hours in the beginning. Fixed schedules for six month rotations.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Verizon Wireless

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