Verizon Wireless
3.3 of 5 2,287 reviews
www.verizonwireless.com Basking Ridge, NJ 5000+ Employees

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Proceed with Caution

Retail Sales Representative (Former Employee)

I worked at Verizon Wireless full-time for less than a year

ProsInsurance benefits from Day One. Good phone program, especially if you pay for more than one line.

ConsIt is difficult to establish a customer base in the time you are given. The quotas constantly change, sometimes in mid-month. Management tends to favor tenured reps( the bread and butter).
I suspected I was not walking into a good situation during my 3 week training class. The trainees would be asked to introduce themselves to company "big shots". With other trainees, these people would say things like "great manager" or "wonderful store". I never heard a positive comment from any of them about the location for which I was hired. Big Clue!

Advice to Senior ManagementThe pressure put on the retail managers filters down to the sales staff. The customers can feel that pressure in the retail store. Get your act together between the telesales and the retail operations. I felt sabotaged more than once by others at Verizon who deal in Customer Service.

No, I would not recommend this company to a friend

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Abrupt Ending

Sales Representative (Former Employee)

I worked at Verizon Wireless full-time for more than 8 years


Pros: The best reasons were the people I worked with, it was like a family. The… Cons: I never saw a company change so much as I did with the 10 years I was with a company, a change more for the… Advice to Senior Management: Listen to your employees. Help them out. Stop… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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  • Senior Management
         
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Great Wireless Provider, Bad Office Morale

Anonymous Employee (Current Employee)

I have been working at Verizon Wireless


Pros: Great Benefits and the pay is ok Cons: poor management, high turnover rate, bad office politics No, I would not recommend this company to a friend More

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